IN OTHER WORDS,
WE HELP OUR CLIENTS GET THINGS DONE
Why is this important?
Because the ability to execute is a vital ingredient to business success. By using proven change processes we are able to deliver consistent sustainable results for our clients.
Empathy – we always try to put ourselves in the shoes of our clients
Persistence – we do not walk away when it gets difficult, we stay until our clients succeed
Humility – our clients’ achievements drives our ambition
Optimism - we try and see the opportunity in every difficulty
We have significant experience in New Zealand and international – in industries ranging from energy and utilities through to manufacturing and retail. This has included large companies (>3000 employees) and medium enterprises. In most cases we have worked with the Senior Management teams and Boards to develop and deliver these complex change programmes.
Our Technology department covers SQL Server, Oracle, C#, .NET, VBA... We've helped build forecasting tools, budgeting models, reporting cubes, data warehouses, timesheeting tools, production scheduling tools, project management tools... All of which underpin the management systems we have put in place.
We bring a wide set of experience to the table – from academic research and teaching, international business, senior executive management, and technical innovation.
Our ability to tackle problems from many different perspectives is an important feature of our consulting approach.
Moreover, this enables the team at NOVO to develop a set of unique ideas to contribute to our clients' businesses.
We develop a bespoke strategy designed to serve our clients in executing their own strategy. We do this through combining intellectual and analytical power with a specific implementation approach that is both practical and results-oriented.
We assess the productivity of business through good analysis. Process excellence is about developing rigorous methodologies to drive out variable or poor performance. Our experience using Six Sigma and Lean Manufacturing tools have enabled us to help our clients achieve process performance that has not only raised quality but also saved significant operational costs.
Our Business Intelligence capability enables you to have reporting in place quickly. We'll also set up long-term, sustainable reporting systems in whatever format works best for your business.
We formed NOVO at the beginning of 2003 with the aim of providing a new approach to helping our clients bring about change in their organisations. For too long we encountered businesses that had tried and failed to deliver change. In many cases they had used expensive consultants that had showed early promise but were unable to bring about outcomes that were sustainable.
We have developed a method that enables the client to build a longer term capability – long enough to ensure that the improvements have a real chance of succeeding. We can do this because we commit to our clients’ success with a time-frame that is realistic enough to embed the improvements across the business.
Bringing about successful change requires both speed and patience; speed to realise the quick wins, and patience to allow people to develop the skills and behaviours necessary.
Since its formation, NOVO has successfully implemented large programmes across Australia and New Zealand.