OUR APPROACH
EXPERTISE
ASSET MANAGEMENT
BUSINESS INTELLIGENCE AND REPORTING
DATABASE AND SOFTWARE DEVELOPMENT
OPERATIONAL STRATEGY
PROCESS CAPABILITY
MANAGEMENT SYSTEMS
STRATEGY, BUT NO EXECUTION?
We work with our clients to connect their business strategy to operational execution, balancing rigorous analysis and actual implementation. In this way, we connect the knowing & thinking (strategy) with the doing (execution). Our clients often know their business strategy – but need help in converting this into an actual plan – be it in production, supply chain, human resources, information technology or sales and marketing.
TOO MANY WAYS OF DOING THINGS?
We have a strong track record in effective methodologies such as Lean, Six Sigma and Business Process Reengineering. But we also know that these are tools to get a broader outcome, namely – improvement and results.
COUNTLESS MEETINGS, NO FOLLOW THROUGH?
Execution requires control which in turn requires systems. We help our clients build “closed-loop” systems in their businesses that drive the behaviours that we know lead to success – from clear reporting, to effective meetings, to aligned targets – and ultimately accountable people. Creating a systematic environment is the very foundation of execution and a disciplined culture.
FOUNDER BOB VAN DE KUILEN
Discusses NOVO's proven methodology for helping businesses improve
We are experts at getting things done.
It is rare that our clients lack the ideas or the knowledge of what they need to do to be successful. What is lacking is the framework and tools to make execution stick. And that is a skill that we can develop within an organisation; where speed to execute becomes a sustainable capability – no matter what their strategy may be going forward.
CHANGE MANAGEMENT
Implementing change is one of the hardest challenges our clients face.
All too often, change has been unnecessarily painful because it has been haphazard and poorly understood. Too much time can be spent in workshops talking about how change needs to happen – without actually making it happen.
We believe that change starts with some fairly simple things – the most important being that people start doing things differently. In addition, it requires our clients to ask honest questions about themselves and their staff. Our methods ensure that momentum is managed well and that, in the end, improvements are sustainable.
TECHNOLOGY
Good data means we can make the best decisions, trusting the information available.
IT systems are generally put in place to process and capture transactional data. What we've found is that often, the reporting comes as an after-thought. Time and again we find people have difficulty getting access to information and joining the dots together.
We believe that good reporting and a coordinated reporting system is vital in pulling together information from across your business. Good reporting underpins successful management systems, which in turn drives behavioural improvement throughout your business.